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For international orders, we ship via United States Postal Service (USPS) Mail or FedEx. International shipping starts at $10.75 for Canadian orders and $15.75 for Overseas/International orders, and is based on the value of your order and includes a small handling fee.
- USPS International First-Class or Global Priority is generally used to ship orders valued under $250.00 outside of the United States. This method cannot be tracked, and we cannot guarantee replacement of lost packages shipped via this method. Allow approximately 2-3 weeks for the order to reach customs.
- USPS Global Express is our default shipping method for orders valued over $250.00. Packages shipped via USPS Global Express can be tracked; allow 5-10 business days for the order to reach customs.
- FedEx shipping is available on special request. Packages shipped via FedEx can be tracked; allow 5-10 business days for the order to reach customs. This method is rather costly for international orders.
We can accommodate other private carriers for a higher level of priority express handling. We will bill you for the shipping charges while these companies will bill you for import duties and handle the customs clearance. This can be done by special arrangement. HOWEVER, please be aware that this service is even more expensive. Please contact us directly to make these arrangements.
INTERNATIONAL SHIPPING RATES:
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Canadian
Shipping Rates
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ORDER
SUBTOTAL
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SHIPPING
CHARGE
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$0.01 - $20
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$10.75
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$20.01 - $40
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$13.75
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$40.01 - $75
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$16.75
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$75.01 - $100
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$20.75
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$100.00 - $150
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$22.75
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$150.01 - $200
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$24.75
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$200.01 - $300
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$27.75
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$300.01 - $400
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$32.75
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$400.01 and Higher
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$35.75*
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International/Overseas
Shipping Rates
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ORDER
SUBTOTAL
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SHIPPING
CHARGE
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$0.01 - $20
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$15.75
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$20.01 - $40
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$18.75
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$40.01 - $75
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$22.75
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$75.01 - $100
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$25.75
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$100.00 - $150
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$29.75
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$150.01 - $200
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$34.75
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$200.01 - $300
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$39.75
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$300.01 - $400
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$49.75
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$400.01 and Higher
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$54.75*
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Free Shipping offers are not valid for international orders.
Shipping large or heavy items costs extra. Additional charges not calculated in the online invoice may apply and your credit card will be billed appropriately.
If the weight of the shipment exceeds the set shipping cost you will be notified of the additional cost, and charged the actual cost of the shipment.
NOTE: We do not accept International orders for liquid or spray aromas, or for handcuffs.
INTERNATIONAL CHARGES:
We accept MasterCard, Visa, and American Express. The billing address on your order MUST match the billing address associated with your credit card.
Your package is shipped DDU (duties and taxes unpaid); your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. We cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. These fees are your responsibility, and are not included in our shipping charges. Our customers tell us that fees are not collected consistently on small parcels.
INTERNATIONAL REFUNDS:
Refunds/exchanges are not offered for international orders, or for seized shipments that are not returned to us.
Packages returned as unclaimed or refused which incur additional shipping charges will be billed to your credit card.
INTERNATIONAL RISK:
Ordering Adult Material Internationally is at your own risk. It is your responsibility to abide by the laws of your country as applies to the items we sell, and you assume full responsibility for any items held by customs or not delivered for any reason.
Various countries enforce special restrictions, and certain mail carriers will not accept certain packages. Contact the customs officials in your country for the best information on customs policies, handling and fees.
Customs officials of all countries are authorized to, and sometimes do open packages for inspection. This can result in long delays, packages being returned to us, or, in a few cases, some packages have disappeared.
We also are not responsible for any orders delayed, confiscated or seized by foreign customs or governments.
Though we do our best to package international orders in such a way to deter them being stopped by customs, there is no way that we can guarantee this. Also, we legally have to include a description of the contents on all international orders. Our descriptions are truthful but generic, not-sexually-related descriptions. For example, rubber plug, leather bracelets, jewelry, etc.
To prevent packages being seized by your country's customs officials and from incurring unrecoverable charges being passed onto the customer, we advise against shipping adult products to the following: Austria, Bahamas, Chile, Costa Rica, Estonia, India, Israel, Liechtenstein, Lithuania, Luxembourg, Mexico, Philippines, Portugal, South Africa, Spain, Switzerland, and the United Kingdom.
Further restrictions may apply to some individual items: in these cases, restriction warnings appear on each product's information page.
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